Does the app pay for itself?
Most of the time, yes. When used well, the app saves time and reduces manual work. A smoother customer experience often leads to more bookings and higher revenue. You also get peace of mind from having everything under control.
how many bookings per month?
starter
An easy start for small and new rental businesses.
Try for freeperformance
For growing rental businesses that want to automate daily operations.
Try for freescale
For larger operators where rentals are a core business.
Book a demoincluded in every plan
Your plan fee is the only RowlyGO charge. SMS messages, e-signatures, and online payments are included. The rental company signs a separate payment agreement with Visma Pay or Stripe, who charge their standard per-transaction processing fees. RowlyGO does not add any extra fees on top. Customers can pay online or on-site, based on your rental policies.
grow your revenue
These solutions are not required to run your rental business, but they make sales simpler and more efficient.
Ready-made rental website
- Fully functional rental website
- Integrated directly with RowlyGO
- Live the same day
Assistant bot
- Automated answers 24/7
- Guides customers straight to booking
- Reduces calls and emails
frequently asked questions
How quickly can we get started?
Our trainer will schedule your onboarding session with you, and the training and environment setup are always agreed together with the customer. Onboarding should not be treated as a large IT project. After a short training session, the core use of the system will already feel familiar.
We handle the technical setup, guide the entire process, and continue to support you in day-to-day operations, questions, and ongoing development.
Can we continue serving customers by phone and email?
Yes. RowlyGO does not force you to change how you serve customers.
You can continue handling bookings by phone and email as before, and RowlyGO will take care of online bookings 24/7 when customers want to book themselves or when your staff is not available.
Are there additional fees for text messages, e-signatures, or online payments?
No, not from RowlyGO. These are included in your plan.
The only exception is the payment provider’s per-transaction processing fee (Visma Pay or Stripe), charged directly under your agreement with them. RowlyGO does not add any fees on top.
What happens if we exceed our booking volume?
Your plan is determined based on the rental volume agreed in the order form, and usage is reviewed per billing period, typically annually.
Occasional or temporary spikes do not trigger extra billing mid-term.
If actual usage clearly and consistently exceeds the plan limit, the plan will be upgraded for the next billing period to the nearest higher tier. In cases of exceptional and continuous overage, the upgrade may also be applied mid-term.
Is there a contract term?
The service is offered on 12–36 month contract terms. The term length does not affect the monthly price, but a longer term guarantees price stability for the entire period, with no price increases during the contract term.
We always review the contract options together before you decide, so the chosen model supports your business and improves predictability without unnecessary commitment.
What if our business is seasonal?
Seasonality is normal. Booking volume is calculated as an annual average, so individual seasonal peaks are not billed separately.
Your plan tier is evaluated overall at the end of the billing period.
What do you need from us for onboarding?
In practice, just three things: your fleet and product basics, your core pricing logic, and a payment agreement with Visma Pay or Stripe.
We handle the technical implementation and guide you as needed.
How do you ensure online bookings do not break availability?
All bookings run through one calendar and one source of truth.
When phone, email, and online bookings are managed in the same system, availability stays accurate and double bookings are prevented.
Is the monthly fee for payment providers included in the plan price?
Yes. Visma Pay and Stripe are available in all plans, and their monthly fees are included in the plan price.
The rental company signs the payment agreement directly with Visma or Stripe, and the payment provider charges per-transaction fees based on its own pricing.
Do we have to roll out RowlyGO to the entire fleet immediately?
No. You can start in a controlled way, for example with part of your fleet or one location, and expand later.
The priority is to get the process working without needing to move everything at once.
Where does RowlyGO deliver the biggest benefit: the booking engine or operations?
The booking engine is the visible part, but the biggest benefit comes from operations. When bookings, payments, agreements, changes, and documents are handled in one view, manual work drops and mistakes decrease.
How does pricing work? Does RowlyGO change prices automatically?
Pricing is always controlled by the business owner.
RowlyGO will not change prices unless you configure rules. Seasonality and demand can be reflected with settings, but you decide how pricing works.
How does support work and how quickly can we get help?
Support is handled via email and we respond quickly on business days.
In critical situations, we prioritize cases so your rentals do not get disrupted and your customers continue to receive normal service.
What happens if we want to stop using RowlyGO?
Your contract terms define the period, but RowlyGO does not lock you into a single way of working.
You can run the system alongside manual processes, and you decide how and to what extent you use it.
Why is this worth it if we already have enough bookings?
The value is not only about new bookings.
RowlyGO improves payment certainty, helps collect add-on charges, keeps pricing consistent, and saves time. Often, just a few additional bookings per month cover the system cost.
Ready to see which plan fits you best?
Try for freeIs your vehicle sitting idle as an expense? Put it to work.
RowlyGO is a partner that grows alongside your business. Our pricing scales to fit your business needs, whether you’re just starting in rentals or already an experienced operator. We make renting smooth and profitable, so you can focus on what matters most – the success of your business.
