PR Group Oy: Ease and efficiency in motor home rentals

PR Group Oy, based in Ylihärmä, specializes in motor home rentals with a mission to provide customers with seamless and high-quality holiday experiences. Founded in 2021, the company is led by entrepreneur Petri Ronkanen. Looking ahead, the company aims to expand its rental operations and further enhance the customer experience.

As a new business, PR Group Oy needed a comprehensive booking system to support motorhome rentals, simplify customer service, and centralize reservation management. While searching online, Petri discovered Rowly and their RowlyGO system, which immediately appeared to be a promising solution.

RowlyGO was implemented in 2021, and its core features perfectly aligned with the company’s needs. The system enables reservations, payments, and management to be handled entirely online, automatically and effortlessly. Customers can independently manage everything online, significantly reducing the entrepreneur’s manual workload.

“All reservations can be managed from start to finish within a single system. Customers choose a time, make the booking, and pay—everything can be done independently,” Ronkanen explains.

During peak seasons, the phone no longer rings constantly because customers can easily check the calendar and book vehicles online. This frees up the entrepreneur’s time for other tasks and streamlines customer service.

PR Group Oy particularly values the comprehensive functionality of RowlyGO. The automation of the booking process saves time and resources, and the system’s user experience has proven smooth for both customers and the entrepreneur.

“Everything works seamlessly from start to finish—RowlyGO’s biggest strength is its overall functionality.”

Collaboration with Rowly has been smooth from the start. Customer service responds quickly to needs, and the system is continuously developed based on feedback and experiences from rental operators.