JetRent: A Streamlined Rental Process with RowlyGO

JetRent, based in Turku, is a boat and jet ski rental company dedicated to offering unforgettable experiences on the water. Known for its efficient and customer-focused service, the company plans to continue its operations with the same successful approach in the coming years.

Before implementing RowlyGO, JetRent sought a browser-based software solution that could operate anywhere, anytime. Additionally, they aimed to simplify the booking process for customers online. RowlyGO met these needs by providing a clear and user-friendly application that seamlessly manages rental operations.

The RowlyGO booking engine, in particular, has been a standout feature. It allows customers to make reservations effortlessly, with all payment and rental agreement management handled on a single platform. This has been especially crucial as JetRent’s pick-up location does not have a dedicated office. Digital rental agreements, e-signatures, and customer verification have significantly enhanced security and efficiency.

The comprehensive solution has been pivotal – RowlyGO has been easy to implement, and the company can independently make changes, such as updating inventory and pricing, directly within the system.

RowlyGO has improved customer service efficiency. For example, product handovers are now quick and paperless, with secure and straightforward customer verification. These advancements have streamlined operations and boosted customer satisfaction.

JetRent plans to continue its collaboration with Rowly along the same proven path. The company highly recommends Rowly and RowlyGO for their entrepreneurial and customer-centric approach. Rowly understands the needs of the rental business and provides solutions that support JetRent’s operations.

Together, challenges have been addressed, strengthening trust and cooperation. JetRent looks forward to the future with confidence, trusting RowlyGO to continue supporting their success for years to come.