RSteam: Making rentals easier with RowlyGO

AJ RSteam Oy is a company specializing in the rental of jet skis and snowmobiles, operating in the regions of Kuopio, Tahko, and Äänekoski. The company offers customers exciting experiences in both summer and winter: jet skis are available for rent in all three locations, while snowmobiles are primarily featured in the stunning landscapes of Tahko. The business is driven by entrepreneurs Joni Ruotsalainen and Aki Kirjonen.

In the future, RSteam aims to focus on improving the efficiency and profitability of its locations. Utilizing Tahko’s potential as a year-round destination is a key strategic goal for the company.

RSteam has also been a pioneer in adopting the RowlyGO rental application, contributing to its development from the very beginning.

Solutions provided by RowlyGO

Before implementing RowlyGO, RSteam faced challenges in managing its rental operations. Booking processes required a significant amount of time on the phone, tying the entrepreneurs and staff to customer service tasks. The solution came with the RowlyGO rental application, which introduced a significant improvement. The booking calendar operates almost autonomously, making it easy for customers to find available times.

“With RowlyGO, we no longer need to handle bookings over the phone—the calendar fills itself, which has significantly reduced the amount of back-and-forth calls,” the entrepreneurs explain. This change has freed up their time to focus on other aspects of business development and has greatly enhanced the efficiency of their rental operations.

Proven advantages

Using RowlyGO has brought clear advantages to RSteam’s business. Booking volumes have increased, and days are systematically filled without additional effort. The company no longer needs extra staff for customer service, as the system automates much of the booking process.

“The calendar practically sells itself—this has exceeded our expectations. The booking system offers available times to customers very effectively,” the entrepreneurs praise.

Collaboration continues in the future

The overall user experience has been seamless, and the pricing of the system has been deemed reasonable. The collaboration will continue as before, and RSteam trusts that RowlyGO’s solutions will support their growth ambitions in the future.

“We highly recommend RowlyGO because it makes rental operations easier and more efficient. The automation provided by the rental application saves time and resources, allowing us to focus on other areas of our business.”